Welcome to SpecsDeal (“we”, “us”, “our”). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (lens.arttechfuzion.com).

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect information about you in a few ways:

• Personal Information (Provided by You):

  • Account & Order Info: Your name, email address, phone number, and delivery address when you create an account or place an order.

  • Prescription Info: Your eyewear prescription details when you order powered lenses.

  • Customer Support: Records of our conversations when you contact us for support.

• Non-Personal Information (Collected Automatically):

  • Technical Info: Your IP address, browser type, device information, and pages you visit on our site.

  • Cookies: We use cookies to enhance your website experience (e.g., keeping items in your cart).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process, ship, and deliver your orders.

• To prepare your prescription lenses accurately.

• To provide you with order updates and customer support.

• To send you marketing emails or SMS about new products, offers, and promotions (you can unsubscribe at any time).

• To improve our website’s performance and user experience.

• To prevent and detect fraud.

3. Do We Share Your Information?

We do not sell your personal information. We only share it with essential third parties to run our service:

• Delivery Partners (Courier Companies): Your name, address, and phone number to get your order to you.

• Payment Gateways: To securely process your payment (We do not store your credit/debit card details).

• Legal Requirements: If required by law or to respond to a legal process.

Your prescription details are treated as strictly confidential and are only used for order processing.

4. Data Security

We take your data security seriously. We use technical and organizational measures to protect your information. Our website uses SSL (Secure Sockets Layer) encryption to ensure your data is safe during transmission.

5. Cookies

Cookies are small text files stored on your device. We use them to remember your login session, manage your shopping cart, and analyze website traffic. You can control or disable cookies through your browser settings.

6. Your Rights

You can access and update most of your personal information by logging into your SpecsDeal account. If you wish to delete your account or data, please contact our customer service team at [Your Support Email].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this page periodically to stay informed.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at [Your Support Email Address].